Q. How do you do a full consultation when I'm not there in person?

A. Easy. Our questionnaire is designed to cover all areas, and gives you the opportunity to elaborate and give further detail throughout. If there is anything else that you feel you need to include and tell us about, then you will be given the opportunity to do so within the questionnaire. As long as you comply fully and give us all the information that we ask for within the questionnaire, we will be able to form our report and food plans accordingly. The questionnaire is designed with the functional medicine model firmly in mind. From the information that we get from the questionnaire, we will be able to recognise specific areas of your body where there may be imbalances or weaknesses.

Q. What makes your service different from other online nutritional consultations?

A. There are other online nutritional consultations out there, but very few of them will possess the qualifications, knowledge and experience that the Food Fairies have. You have to be careful, as a nutritionist is not a protected title, meaning people can call themselves nutritionists and have little to no training whatsoever... We also apply the revolutionary functional medicine model. We view the body as an entity, working in different systems that are all interconnected. Most importantly, we do not treat symptoms or give generalised health advice. We recognize everybody's biochemical individuality and specific needs, and aim to discover the root of each health problem to bring long-term relief.

Q. Why is an online consultation better than a consultation in person?

A. We do not necessarily believe that an online consultation is better than a consultation in person but our service is the next best thing. We think that it is just a lot more convenient for people, who can do it all in the comfort of their own home, and can have access to the exclusive expertise of the Food Fairies, wherever you are in the world. We have made it possible for everyone to have a nutritionist in their living room, on call 24/7.

Q. What can you help me with?

• Weight loss/management
• Fertility
• Acne
• Anti-aging
• Pregnancy
• Breastfeeding
• Detoxification
• Energy
• Digestive complaints
• Depression / anxiety
• Migraine
• Chronic Fatigue Syndrome
• IBS, IBD
• Menopause
• PMS
• Coming off the pill smoothly ~ general pill support
• Stress management
• Skin ailments ( inc. acne, eczema, psoriasis etc)
• Allergies/ intolerance/ sensitivities
• Coeliacs
• Vegan/ Vegetarian
• Immune support
• Hormonal regulation
• Syndrome 'X'
• Blood sugar imbalance
• Sports nutrition
• Skin, hair and nail support - the full fairy beauty package

• Cancer
• Type 1 Diabetes
• HIV/ AIDS
• Eating Disorders
• Hepatitis
• Enlarged liver
• Kidney disease
• Multiple Sclerosis
  
  

Q. What can I expect after I send you my questionnaire?

A. You will receive a full and personalised report explaining which areas of weakness we have identified and how we propose to address any imbalance to help alleviate your symptoms. The report will be as detailed as those that you would receive in a traditional nutritional consultation. We will go into just as much detail, and provide the same degree of guidance. Alongside the personalised report, we will send you a series of food plans, with a variety of meal options and recipes. You will also receive professional supplementation advice and herbal recommendations.

Q. Where are you based?

A. The Food Fairy creators live in London, but travel all around the world - whether we are in LA, Beijing or Vienna, we'll be working with you every step of the way!

Q. How long will it take before I receive my personalised report and food plans?

A. We aim to get your personalised report and food plans to you within 7 days. You need to give us time to go through the questionnaire in minute detail, and then compose your report and food plans accordingly. Keep in mind that we do not use computer programmes to produce generic reports like some companies might. Ours is all powered by the Fairy mind, and therefore will take a realistic amount of time. Please do feel suspicious if other websites offer an instant report.

Q. What if I need some help or have further questions to ask you after I've received my personalised report and plans?

A. We provide the option of a follow-up online 'chat' after you have received the report and food plans, which will give you the chance to communicate personally with one of the Food Fairies and put any questions to them and any problems that you may be experiencing. 'Follow up email consultations are available on our Advanced Food Fairy package.

Q. I am not suffering from a specific condition but want to improve my diet. Can I fill in your questionnaire?

A. Sure, it is always a good time to change or improve your diet! Nutritional therapy is not only designed to deal with specific health problems, it is also a preventative measure! Whether you want to support your immunity for the cold winter months, make the most of your gym sessions or get some expert guidance through the food jungle, you're in the right place!

Q. I just have a question about what supplements to take, do I have to fill in the questionnaire?

A. Supplements are very powerful tools that can greatly improve your wellbeing, but may also have side effects and contraindications. When embarking on a supplement program please do so with professional guidance to make sure you are spending your money effectively without putting your health at risk. Hence, it is difficult for us to give supplemental advice without knowing your health history. You might consider a herbal remedy for recurring headaches, but on closer inspection we might discover an underlying, systemic imbalance and focusing on the headache would only alleviate the symptom but not address the root cause. We do not want you to spend your precious coins on supplements that might not be right for you, that may be absorbed poorly or that might interact with prescription and over-the-counter medication. Also remember that what worked for your friend might not work for you, and we don't want you to end up with nothing but expensive urine! To get the maximum benefit from natural remedies, please fill in the questionnaire and we will be able to make detailed, personal recommendations and provide a safe and effective therapy approach.